Privacy policy

We collect information about you when you contact DOT Hair by Gemma to enquire about services, book an appointment, have a service, sign up to any promotional advertisement, enter a competition, whether that contact is online, paper, email or phone.

The information you give me may include your name, home or business address, email address, phone number, date of birth, relevant medical history for chemical services, all chemical services will be recorded and stored for future reference.

This information is required for locating homes to carry out services booked and being able to contact you in regards to your appointment. Text messages are sent out to remind you of your upcoming appointments. DOB’s are for marketing reasons. This information will only ever be used by DOT Hair by Gemma.

How your information will be used

We will use your personal information to deliver the services you have booked.​

We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law. ​

If you have consented to receive marketing, you can opt out at any time.

You have the right, at any time to request we stop contacting you for marketing purposes. If you no longer wish to be contacted, please email dothairbygemma@gmail.com and request removal.

How long your information will be kept for​

If you decide to no longer be a client of DOT Hair by Gemma with a 12 month period between appointments or if you request removal then we will remove all of your basic information within 7 days.

All chemical treatment record cards will be kept for 7 years from the date of your last treatment.

If you have given consent for communication then you will receive information until you opt out, or request removal.​

Where your information is kept

Your information is stored online, on paper, on Gemma’s mobile telephone and on her laptop. Paper information is stored in locked unit in her home and the rest are all password or fingerprint protected.

Access to your personal information, correction and removal​

You have the right to request a copy of your personal information that is held about you.​

We want to make sure that your personal information is up to date and correct. You may ask us to correct or remove any information you think is inaccurate.​

You have the right to request any information about you is removed. For medical reasons, all chemical records will be kept for 7 years from the last date of treatment.

If you need to contact us, please do so via email – dothairbygemma@gmail.com, or telephone 07988 865 150.​

All information is held by Gemma Atkinson – Owner of DOT Hair by Gemma.

This privacy policy was edited 2nd January 2020.

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