Terms and Conditions
Booking
For Appointments you can call 07988865150 or contact me through my Facebook page. (The link is above)
If there is no reply, please be patient. I will get back to you as soon as I have a minute to give you my full attention.
Please note that booking an appointment through the Facebook function is not a confirmed appointment until I have contacted and confirmed with you.
I have lots of clients which don’t use Facebook booking tools and still like to have their appointment in my diary. Please be mindful and respectful of this.
Appointments are offered on first come first served basis and are all subject to the cancellation policy as stated below.
I will endeavour to fit you all in as required.
Working Hours
Please click the link back to the CONTACT page and all info is there.
These hours are subject to change during festive, religious and school holidays but will be noted on my Facebook page.
Cancellations
A minimum of 48 hours notice is required should you need to cancel or reschedule your appointment, otherwise you may be charged.
If a Cancellation is required in a case of emergency please contact me at your earliest convenience.
I may at time to time need to cancel an appointment due to ill health of either myself or my children, if this happens for whatever reason, I too will let you know at my earliest convenience.
I will either reschedule and may open my diary to extended day or hours to allocate any missed/cancelled appointments.
Payment & Deposits
I accept cash, all major debit and credit cards and bank transfers payments.
All payments must be made before I leave.
I reserve the right to request any payment upfront for any services, products or time accordingly.
Consultations
Consultations take between 15-30 minutes for chemical services.
Consultations are charged at flat rate of £20. This will be taken as a non refundable deposit for your chemical appointment, where it will be deducted off your final bill.
Pricing
All prices are correct as of 1st January 2020
For longer or thicker hair, an additional fee may be incurred and you will be advised accordingly prior to your service taking place or at your consultation.
Price adjustments may be made throughout the year depending on suppliers and stockists and other cost increases (for example; petrol, insurances etc).
Smoking, Pets & Children
Feel free to have a smoke well before I arrive, but please not while I am visiting.
I am a non smoker and do not wish for myself or any of my work equipment to smell of smoke for when I visit other clients.
Although I do love animals I kindly request all pets are to be kept out of the room where possible, I cannot work well if I have cats and dogs running around me or trying to get on my equipment.
I completely understand that children may be present whilst I work on your hair, but I would strongly suggest for the safety of everyone, small children who need to be looked after (babes in arms and toddlers), please have someone available to look after them while you’re having your hair done.
I would hate for them to get injured by accident.
Other useful information
As you know, I am mobile hairdresser so I will need to park my car, to be able to get to you. If there is no parking on/at your property or very close outside, please advise me before you book. My bags are very heavy and there is a lot of them!
Your hair must be clean unless requested otherwise.
I do look like I’m moving in when I arrive and I like to take over an entire kitchen side or table where possible, so if you could have a nice clean empty work space for me to put my equipment on that would be fantastic.
I also tidy up before I leave so it will be like I was never there – apart from leaving you with a fab new hair do.
I bring everything with me – so all you need to worry about is putting the kettle on.
Please feel free to contact me if you have any other queries and I’ll be happy to help.